We pride ourselves on always going the extra mile for our customers. Whether that is someone who has ordered from our website or a trade customer who stocks our beers.
We know we are not the biggest brewery in Sussex, but are committed to trying harder than our competitors to deliver first class service and delight anyone that interacts with us. We are committed to resolving all customer queries with a positive outcome within 24 hours.
We often receive calls from trade customers who have run out of beer or have a problem with their equipment and we will always try to get to them the same day or agree a suitable date. After all, we want drinkers to continue enjoying our Bedlam beers!
We know getting beer delivered on time and in good condition is paramount to anyone who orders from us. We ensure all our beers are well packaged to survive the rough treatment of couriers, but if your beers have turned up damaged, please let us know.
Our commitment to Better Service is continually evolving, so please drop us a line if you have had a positive experience or if you think there are areas we could improve – email@example.com.